Customer Service Pledge

The California Carpet customer service pledge

At California Carpet, we believe that you, the customer, are our greatest asset. We are dedicated to creating a positive experience for you — both inside our stores and out. With each customer, we are committed to providing the following:

  • To always attempt to exceed your expectations
  • To be informative and responsive
  • To deliver exceptional value throughout your experience, from the showroom through installation team and after sales support
  • To operate from a place of integrity and respect
  • To earn the right to have you speak highly of us.

We hope you’ve had personal experience with us in accomplishing these goals.
If you feel we have not met your expectations, we’d like to hear from you: email us here


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